FAQ | Lightchasers

Question 1

Where are you based?

Accepted Answer

Lightchasers is based in Ōtautahi Christchurch.

Question 2

Do you travel for shoots?

Accepted Answer

For sure. Lightchasers has shot all across New Zealand as well as Australia, the Pacific and Southeast Asia.

Question 3

How big is your team?

Accepted Answer

Lightchasers has a core team of 10, as well as a wider pool of camera operators, animators and editors for larger jobs.

Question 4

What can a commercial photographer actually photograph?

Accepted Answer

Pretty much anything. From products and people to places and projects, our Christchurch photographers create images that help organisations look their best.

Question 5

Who do you work with?

Accepted Answer

Lightchasers works with businesses, local government, charities, construction companies, retailers, national brands and individuals.

Question 6

Can you photograph multiple locations, people and products in the same shoot?

Accepted Answer

Yes. Photographing multiple locations, people and products in the same shoot can create a consistent and authentic content library for use across marketing channels.

Question 7

Do my products really need professional photography?

Accepted Answer

If you are selling products, professional product photography helps build trust, showcase quality and stand out in a crowded market.

Question 8

Why do businesses invest in image libraries?

Accepted Answer

Businesses invest in image libraries because authentic content is valuable. An image library gives organisations a consistent supply of high-quality photography for websites, social media, reports and marketing campaigns.

Question 9

When will I receive my photos?

Accepted Answer

Photo turnaround times vary depending on the project or event. Lightchasers can provide same-day editing for some projects, while other shoots may take longer. Expected delivery timeframes are confirmed before the shoot.

Question 10

What sort of videos do you create?

Accepted Answer

Lightchasers creates campaign videos, social media content, event coverage, brand stories and other video content that helps organisations connect with their audience.

Question 11

Can you create content for social media?

Accepted Answer

Yes. Lightchasers can deliver videos in a range of formats and lengths for Instagram, Facebook, LinkedIn, TikTok and other digital platforms.

Question 12

How long until I receive my video after an event or a shoot?

Accepted Answer

Video delivery depends on the project. Lightchasers usually aims for a 14-day turnaround for simple videos. Complex videos may take longer, while short reels can often be delivered quickly.

Question 13

What sort of events do you shoot?

Accepted Answer

Lightchasers shoots conferences, community events, festivals, concerts, sports, product launches and more.

Question 14

Why choose professional photography over AI-generated images?

Accepted Answer

Customers trust what is real. Professional photography captures real people and real products, helping organisations build credibility and connection. Authentic content gives businesses the best chance of success.

Question 15

How much does professional photography and videography cost?

Accepted Answer

Every project is different. The best way to get an accurate price is to tell Lightchasers what you need and the team will provide a no-obligation quote.

Question 16

How far ahead should I book?

Accepted Answer

It is best to get in touch as early as possible. Lightchasers can help shape the creative vision and arrange logistics in a cost-effective way.

Question 17

Need a photographer or videographer for Te Kaha: One New Zealand Stadium?

Accepted Answer

Lightchasers is familiar with Te Kaha: One New Zealand Stadium and the best places to capture action shots. Get in touch if you are hosting a match, entertainment, hospitality or corporate event.

Question 18

Hosting an event at Te Pae Convention Centre?

Accepted Answer

Lightchasers can capture keynote speakers, networking sessions, exhibitions, trade shows and gala dinners at Te Pae Convention Centre. Lightchasers is accredited and experienced at working at this Canterbury venue.

GOT QUESTIONS?

Where are you based?

Do you travel for shoots?

How big is your team?